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. 2023 Jul 15;9(7):e18041. doi: 10.1016/j.heliyon.2023.e18041

Table 1.

Eight Wastes of Lean associated with situations RPA can avoid.

Lean Waste Examples RPA ameliorates
Transporting Data flowing between different departments/systems needs to be more consistent.
Excess Motion Moving exceedingly to process data between systems/platforms.
Waiting Stopping workflow waiting for an answer from another department, to be able to finish one determined process.
Overproduction Workers performing activities that aren't necessary at the moment.
Unnecessary Inventory Keeping unused documents in the system.
Over Processing Workers repeating activities, due to previously done errors, or lack of quality in the processing (e.g. missing details); Duplicate work, due to re-entering the same data in the system.
Defects Processes with similar workflows producing somehow different outcomes.
Skills Mechanical and rule-based tasks, with zero cognitive actions; Under-utilization of provided tools and systems.