Table 1.
Eight Wastes of Lean associated with situations RPA can avoid.
| Lean Waste | Examples RPA ameliorates |
|---|---|
| Transporting | Data flowing between different departments/systems needs to be more consistent. |
| Excess Motion | Moving exceedingly to process data between systems/platforms. |
| Waiting | Stopping workflow waiting for an answer from another department, to be able to finish one determined process. |
| Overproduction | Workers performing activities that aren't necessary at the moment. |
| Unnecessary Inventory | Keeping unused documents in the system. |
| Over Processing | Workers repeating activities, due to previously done errors, or lack of quality in the processing (e.g. missing details); Duplicate work, due to re-entering the same data in the system. |
| Defects | Processes with similar workflows producing somehow different outcomes. |
| Skills | Mechanical and rule-based tasks, with zero cognitive actions; Under-utilization of provided tools and systems. |