Official websites use .gov
A
.gov website belongs to an official
government organization in the United States.
Secure .gov websites use HTTPS
A lock (
) or https:// means you've safely
connected to the .gov website. Share sensitive
information only on official, secure websites.
Average time difference (in hours) in one month for each process, without waiting time.
| Process | Original Process | Process w/RPA | Process w/Lean RPA |
|---|---|---|---|
| 1. DMIF Forms Fulfillment | 9.9 | 7.15 | 0.28 |
| 2. Searching for Password Requests | 5.5 | – | 0.37 |
| 3. Accounts Opening in Agency | 326.3 | 305.3 | 269.1 |
