Table 3.
Overall frequency of use of features of the NHS-DDPP.
| Frequency of use across 9-month programme |
|||
|---|---|---|---|
| n | Mean (SD) | Median (IQR) | |
| Self-monitoringa | |||
| Number of times behaviours were self-monitored | 1826 | 384.4 (686.8) | 117.0 (451.0) |
| Number of times outcomes were self-monitored | 1826 | 20.8 (49.1) | 6.0 (20.0) |
| Goal settinga | |||
| Number of times a behavioural and/or outcome goal was set or amended | 1826 | 114.5 (286.7) | 6.0 (55.0) |
| Number of times a behavioural goal was set | 886 | 4.1 (5.4) | 2.0 (5.0) |
| Number of times an outcome goal was set | 886 | 0.9 (1.4) | 0.0 (1.0) |
| Educational content | |||
| Number of times articles were accessed | 1543 | 128.1 (217.3) | 52.0 (165.0) |
| Number of times unique articles were accessed | 1543 | 64.3 (81.4) | 32.0 (75.0) |
| Number of times educational content was sent from health coach | 283 | 32.5 (17.0) | 36.0 (26.0) |
| Health coach support | |||
| Number of calls with health coach | 1223 | 2.6 (2.7) | 1.0 (5.0) |
| Number of messages sent to health coach that have been responded to | 1543 | 25.5 (114.5) | 7.0 (23.0) |
| Number of messages sent from service user to health coach | 283 | 20.8 (8.0) | 23.0 (10.0) |
| Number of support messages sent from health coach | 283 | 27.7 (56.9) | 15.0 (23.0) |
| Group support | |||
| Number of peer messages sent in group chat by service userb | 603 | 29.8 (79.3) | 6.0 (31.0) |
| Number of group posts in discussion forum by service userc | 886 | 0.2 (1.7) | 0.0 (0.0) |
| Number of comments on group posts in discussion forum by service userb | 886 | 2.6 (40.9) | 0.0 (0.0) |
| Number of likes on group posts in discussion forum by service userc | 886 | 5.0 (32.4) | 0.0 (1.0) |
Note. n(provider A) = 940; n(provider C) = 283; n(provider D) = 603.
Note. SD denotes standard deviation; IQR denotes inter-quartile range.
a
If users self-monitored more than one individual behaviour/outcome during one occasion, or set a goal for more than one individual behaviour/outcome during one occasion, this was reported as individual instances of self-monitoring or goal setting.
b
Closed peer group chat messaging, also moderated by a health coach.
c
Open discussion group forums, akin to social media forum.