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. 2023 Jul 6;9(7):e17679. doi: 10.1016/j.heliyon.2023.e17679

Table 1.

Employer management styles and characteristics


Management style
Characteristics Domestic workers
Childcare workers
Maternalism Personalism Distant hierarchy Business relationship Puppeteer management Paranormal management Partnership management
Direction of relationship/communication One-way relationship Two-way relationship One-way relationship One-way relationship One-way communication Communication unnecessary Two-way communication
Employers Provide gifts, charity, unsolicited advice, and assistance Care for the employee and recognition of their dignity and value Use condescending verbal expressions and distant body language towards their workers Respect for worker’s private space and rest time Create rules, reporting procedures, and monitoring strategies Trust the nanny’s judgment Share decision-making about children’s daily activities
Workers Child-like, deficient, and needy Unique individuals with particular aspirations Invisible Respect for employer’s private space and rest time In need of Taylorist scheduling Will naturally make the same decisions that they make Share decision-making about children’s daily activities
Employer expectations Job commitment, loyalty, and extra hours Job commitment, loyalty, and extra hours Address them with respectful terms and subservience Minimise interactions with them Carry out their decisions and produce consistent childcare for their children Trust the nanny’s judgment as mirroring their own Partners who bring different but valuable skills to child-raising

Source: Table created by author, adapted from Hondagneu-Sotelo [23], Lan [24], Macdonald [25], Rollins [26] and Romero [27].