| 1. | I feel comfortable shopping using Shopee application. | 1 | 2 | 3 | 4 | 5 |
| 2. | I feel reassured shopping using Shopee application. | 1 | 2 | 3 | 4 | 5 |
| 3. | I am happy with the current experience of shopping with Shopee app. | 1 | 2 | 3 | 4 | 5 |
| 4. | I am satisfied with shopping via Shopee Application. | 1 | 2 | 3 | 4 | 5 |
| 5. | I am satisfied to purchase using Shopee application the most, compared with store shopping | 1 | 2 | 3 | 4 | 5 |