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Types of technical challenges (N = 37).
| Total % (N) | GI % | Endo % | Hema % | |
|---|---|---|---|---|
| Patient lack of access to needed technology | 19% (7) | 13% (2) | 25% (4) | 0% (0) |
| Poor internet connectivity | 32% (12) | 19% (3) | 50% (8) | 0% (0) |
| Poor audio/visual quality | 30% (11) | 31% (5) | 31% (5) | 33% (1) |
| Provider had technical problems | 16% (3) | 13% (2) | 0.06% (1) | 0% (0) |
| Inefficient or challenging system design (e.g., patient unable to log in or connect audio) | 49% (18) | 42% (7) | 56% (9) | 67% (2) |
