TABLE 2.
Categorization of a Telepharmacist’s Recommendations to Patients into HEDIS and non-HEDIS Measures
| Recommendation | Patients Receiving Recommendation n (%) | Recommendations Made n (%) | Recommendations per Patient Mean (SD) |
|---|---|---|---|
| Total recommendations made | 82 (95.3) | 306 (100.0) | 3.6 (3.2) |
| HEDIS measure | 21 (24.4) | 41 (13.4) | 2.0 (1.2) |
| Medication management for people with asthma | 2 (9.5) | 4 (9.8) | 2.0 (1.4) |
| Controlling high blood pressure | 7 (33.3) | 10 (24.4) | 1.4 (0.8) |
| Comprehensive adult diabetes care | 4 (19.0) | 7 (17.1) | 1.8 (1.0) |
| Antidepressant medication management | 8 (38.1) | 13 (31.7) | 1.6 (1.1) |
| Diabetes screening for people with schizophrenia or bipolar disorder who are using antipsychotic medications | 1 (4.8) | 1 (2.4) | 1.0 (0.0) |
| Annual monitoring for patients on persistent medications | 6 (28.6) | 6 (14.6) | 1.0 (0.0) |
| Non-HEDIS measurea | 79 (91.9) | 265 (86.6) | 3.4 (3.2) |
Note: Percentages for each of the HEDIS measures sum to 100% using 41 as the denominator. The total HEDIS measures and the non-HEDIS measure recommendations sum to 100%.
aExamples of non-HEDIS measures: medication and adherence counseling; identification of and recommendations to resolve drug-drug interactions; tetanus, diphtheria, and pertussis vaccination in pregnant patients; and fall risk prevention education.
HEDIS = Healthcare Effectiveness Data and Information Set; SD = standard deviation.