Table 2.
Identified challenges in communication and solutions to language barriers in Croatia, Germany, Poland, and Slovenia.
| Challenges identified by interviewees | Currently used solutions | |
|---|---|---|
| Croatia | Lack of interpreters Lack of translated hospital documents |
ad hoc interpreters Family members External interpreters Translators employed in hospital Online translation instruments Non-verbal communication |
| Germany | Lack of interpreters |
ad hoc interpreters Telephone service Printed documents in several languages Non-verbal communication |
| Poland | Lack of interpreters Lack of translated hospital documents |
ad hoc interpreters External interpreters Informal interpreters; available also by telephone Family members, friends; available also by telephone Online translation instruments Non-verbal communication |
| Slovenia | Lack of interpreters |
ad hoc interpreters Family members Multilingual manuals for the communication during medical examination Trained medical interpreters Non-verbal communication |