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. 2023 Jul 21;11:1204854. doi: 10.3389/fpubh.2023.1204854

Table 2.

Identified challenges in communication and solutions to language barriers in Croatia, Germany, Poland, and Slovenia.

Challenges identified by interviewees Currently used solutions
Croatia Lack of interpreters
Lack of translated hospital documents
ad hoc interpreters
Family members
External interpreters
Translators employed in hospital
Online translation instruments
Non-verbal communication
Germany Lack of interpreters ad hoc interpreters
Telephone service
Printed documents in several languages
Non-verbal communication
Poland Lack of interpreters
Lack of translated hospital documents
ad hoc interpreters
External interpreters
Informal interpreters; available also by telephone
Family members, friends; available also by telephone
Online translation instruments
Non-verbal communication
Slovenia Lack of interpreters ad hoc interpreters
Family members
Multilingual manuals for the communication during medical examination
Trained medical interpreters
Non-verbal communication