Table 2.

Mean values of the Caring Behaviors Inventory-16 item, subscale and overall scores (n = 652).

Subscales	Mean ± SD
Assurance	5.10 ± 0.75
Returning to you voluntarily	5.03 ± 1.09
Talking with you	4.97 ± 1.19
Responding quickly when you call	4.71 ± 1.11
Giving your treatments and medications on time	5.53 ± 0.83
Relieving your symptoms	5.27 ± 0.91
Knowledge and Skill	4.93 ± 0.78
Being confident with you	4.88 ± 1.09
Demonstrating professional knowledge and skill	4.93 ± 1.02
Treating your information confidentially	5.51 ± 0.82
Meeting your stated and unstated needs	4.40 ± 1.14
Respectful	4.85 ± 0.83
Attentively listening to you	4.70 ± 1.09
Treating you as an individual	4.84 ± 1.04
Supporting you	5.04 ± 0.96
Being empathetic or identifying with you	4.83 ± 1.13
Connectedness	4.35 ± 1.06
Giving instructions or teaching you	4.50 ± 1.23
Spending time with you	4.54 ± 1.16
Including you in planning your care	4.00 ± 1.76
Overall	4.86 ± 0.72