Table 2.

Focus areas in the redesign of Stem Cells Australia.

Area	Description
Usability and navigation	Consider the text style, fonts, coloring, graphics, layout, and so on, so that they match the purposes of the website [35,36]. Consider the navigation paths within a website, which allows reaching the needed information. Use user interface elements, such as indexes, site maps, and links to establish the communication between the user interface and users’ navigation needs [37]. Understand the use of different navigation paths for accessing information and respect the preferences and the control of users [36].
Information needs	Design for different combinations of states of health information needs including demanded, undemanded, recognized, and unrecognized needs [38].
Consumer journey	Support the journeys of users with different preferences and paces, because users would like to control the order of the reading and the progression through content [36].
Readability and accessibility	Provide content that is appropriate for the context and the levels of health literacy of users [20]. Allow to find information effectively and access information efficiently, while keeping track of users’ journeys for them to return to previous information [39].
Sense making and knowledge development	Use a design that helps to understand the content and its organization (eg, providing overview and tables of contents) and allows users to broaden their knowledge (eg, support for browsing, recommended pages, and links to external web pages) [40-42].