Table 1.
Dimensions and definitions of knowledge brokering
| No. | Dimensions | Definitions |
|---|---|---|
| 1 | Proactive versus reactive knowledge brokering | Proactive knowledge brokering occurs when a patient or care partner offers the information without being prompted by ED clinician or staff. |
| Reactive knowledge brokering occurs when a clinician or staff asked/prompted the patient about some information. | ||
| 2 | Content of information | Content of information is about the information being communicated during knowledge brokering instances and includes the patient’s prior health conditions, medications, care after disposition from the ED, and diagnostic testing. |
| 3 | Within-ED work system and across across-system knowledge brokering | Within-ED work system knowledge brokering occurs when a patient or care partner acts as a knowledge broker among ED clinicians and/or staff (e.g., between ED nurse and ED resident). |
| Across-system knowledge brokering occurs when a patient or care partner acts as a knowledge broker between the ED (i.e., ED clinicians and staff) and other care settings (e.g., neurology specialist, hospitalist, EMS, PCP, SNF, assisted living facility). | ||
| 4 | Anticipatory knowledge brokering | Anticipatory knowledge brokering occurs when knowledge brokering is recognized by a clinician or the patient and care partner for a future interaction (e.g., when an ED clinician or staff recommends that the patient or care partner brings up information to their PCP in a post-ED follow-up visit that will occur in the future). |