Table 2.
Rates of app scheduling by type of text message and modality
Type of text message | X-ray | US | Mammography | CT | MR | PET/CT |
---|---|---|---|---|---|---|
Frictionless (with recommendation) | 25% (2,112/8,548) | 37% (9,304/25,009) | 24% (6,163/26,216) | 28% (9,660/34,090) | 32% (6,316/19,501) | 9% (77/842) |
App schedulable (no recommendation) | 11% (2,209/20,910) | 22% (1,841/8,228) | 14% (9,171/63,945) | 12% (1,894/15,309) | 16% (2,058/12,582) | 4% (9/226) |
Call-to-schedule (no recommendation) | 1% (36/4,264) | 2% (136/8,232) | 3% (318/10,785) | 2% (68/4,383) | 2% (836/39,431) | 2% (17/959) |