Table 1.
Overview of interview data sources (N=16).
| Code | Sex | Age (years) | Designation | Work experience (years) | City |
| R1 | Female | 52 | Hospital office director | 15 | Beijing |
| R2 | Male | 36 | Deputy director of medical insurance administration | 11 | Beijing |
| R3 | Male | 46 | Head of outpatient department | 23 | Beijing |
| R4 | Male | 38 | Director of hospital information center | 15 | Beijing |
| R5 | Male | 42 | General manager of Beijing Tianjin Hebei region | 19 | Beijing |
| R6 | Male | 46 | Associate chief physician | 22 | Beijing |
| R7 | Male | 35 | Research associate in telemedicine hub | 10 | Beijing |
| R8 | Female | 53 | Director of hospital information center | 30 | Beijing |
| R9 | Female | 39 | Chief physician | 15 | Nanchang |
| R10 | Female | 35 | Chief physician | 7 | Nanchang |
| R11 | Female | 35 | Chief physician | 5 | Beijing |
| R12 | Male | 39 | Hospital office director | 17 | Wuhan |
| R13 | Female | 46 | Professor and doctoral supervisor | 18 | Wuhan |
| R14 | Male | 36 | Medical department staff | 11 | Xiamen |
| R15 | Male | 46 | Director of hospital information center | 26 | Wenzhou |
| R16 | Male | 39 | Associate chief physician | 9 | Hangzhou |