Table 7.
Mediation analysis (mediating variable=resistance to change).
| Path | Indirect effect (95% CI) | Direct effect | P value | Variance accounted for (%) |
| Performance expectancy→behavioral intentions to use | 0.18 (0.11 to 0.26) | 0.10 | .19 | N/Aa |
| Social influence→behavioral intentions to use | 0.12 (0.07 to 0.16) | 0.15 | .002 | 43.3 |
| Work overload→behavioral intentions to use | −0.05 (−0.10 to −0.02) | −0.09 | .03 | 37.2 |
| Role ambiguity→behavioral intentions to use | −0.05 (−0.11 to −0.01) | −0.34 | <.001 | 12.2 |
aN/A: not applicable.