Table 4.
List of drivers’ influence to take HRO decision.
| Drivers | References |
|---|---|
| Cost advantage | [[5], [6], [7],9,21,44,47,[52], [53], [54], [55]] |
| Organizational Learning | [1,48,55] |
| Competitive advantage | [5,23,47,53] |
| Innovation | [4,44,56] |
| Opportunity to concentrate on core business functions and production boosting | [5,52] |
| Acquire new technology | [10,21] |
| Minimizing risk and preventing internal bias and data accuracy | [7,21] |
| Increase value of the market share with social support and relationship | [5,48] |
| Employee Retention | [51] |
| Employee performance and behavior resonant | [49] |
| Efficiency in warehouse management | [57] |
| Specialization by experts and technology | [7,43,44,54,55] |
| Customer satisfaction | [6,7] |