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. 2022 Jan 13;7:13. [Version 1] doi: 10.12688/wellcomeopenres.17192.1

Table 3. Researchers and engagement practitioners.

Researchers and engagement practitioners
Clarity around engagement purposes and outcomes: our findings suggest a
need for researchers and engagement practitioners to be clearer about the purpose
of their engagement efforts, both the engagement outcomes being sought and their
understanding of how engagement activities will contribute to these outcomes.
   •   Being explicit about the purposes and anticipated outcomes of engagement
strategies can inform planning and evaluation.
Clarity around ‘terms of engagement’ for research stakeholders: researchers
and engagement practitioners need to be clearer about the degree of stakeholder
decision rights and control throughout the research process, and the processes of
stakeholder representation that will allow clear lines of accountability.
   •   Clearly distinguishing decision rights around the focus, design or implementation
of particular research studies, and where there is scope to inform wider
institutional policy may help to manage expectations of local research stakeholders
Early engagement to develop relationships and negotiate engagement
processes: ideally both the purposes and terms of engagement will be negotiated
with stakeholders. This means investing the time, space and resources to identify
relevant stakeholders, and build the relationships and rapport necessary to be able
to productively discuss and agree research purposes and terms of engagement. This
may need to be an iterative process and develop over time.
   •   An inception phase for research should focus on understanding how research
affects local stakeholders and on general relationship building
   •   Rather than seeing particular engagement activities as a technical input,
engagement should focus on development and monitoring of relationships
over time through a range of engagement activities combined and adapted as
appropriate
   •   The time and opportunity costs involved for community members engaging with
research need to be carefully considered
Emphasis on researcher responsiveness as well as provision of accurate
information on research: in engagement strategies, structured methods for
listening to and responding to research stakeholder concerns may be at least as
important as provision of accurate and appropriately tailored information and
communication about research.
   •   Engagement activities should prioritise methods for listening and responding to
stakeholder concerns - including formative research, dedicated spaces for raising
concerns, and structured feedback from local research staff - with information
provision incorporated into these processes.
Research Centres
Engagement at research programme level: programme-wide engagement
not linked to particular research studies can support the relationship building that
underpins effective engagement, and provide opportunities for community and
stakeholder input into research and engagement related policy and practice over
time, including around fair benefits for research stakeholders at the individual,
community and health infrastructure level. Research centres should be more explicit
about the purposes and opportunities of such engagement.
   •   Research institutions should invest in programme wide engagement not linked
to individual research studies and be explicit about the purposes of providing
opportunities for relationship building and stakeholder input
Institutional support for local research and engagement staff: the complex
and demanding roles for research fieldworkers and engagement staff need greater
recognition and requisite training, support and supervision. Research institutions
policies should reflect commitment to resourcing and developing engagement
capacity. Integrating engagement more thoroughly into research programme
management also provides the scope for responsive research implementation.
   •   Experienced based training and supportive supervision for research fieldworkers
at the research institution level can help them navigate some of the relational
complexities of engagement
   •   Professionalisation of frontline research and engagement staff roles with related
career pathways is part of building engagement capacity
   •   Dedicated work with researchers on their understandings and attitudes to CE at
the institutional level
Input on research priorities: research designs may put limits on how and where
research protocols can be influenced, but it is often possible to consult research
stakeholders on aspects of research protocols. At the same time, there can be
consultation on the thematic focus of research, and the role of responsive research
designs, and there is potential to link to broader processes of public consultation
on research priorities as part of national research agenda setting and initiatives (like
COHRED’s research fairness initiative or the European Responsible Research and
Innovation RRI initiative) 2 .
   •   Research priorities and designs should be framed in relation to national research
agendas and opportunities for stakeholder input linked to broader public
consultation on such agendas
Broader political and ethical focus for health research engagement: CE
processes may be unable to fully address the differences of wealth and power
between researchers and local research stakeholders, but can take considered
concrete steps to mitigate them. There may also be scope to better integrate
individual health studies with wider efforts to strengthen health systems, and
enhance health equity (see below).
   •   Compilation of existing guidance and case studies on provision of individual
and community level research benefits could inform careful consideration of the
opportunity costs for local research stakeholders for particular studies
   •   Clear procedural standards for community engagement may help monitor levels of
meaningful input and control on the part of research stakeholders
   •   Guidance for Ethical Review Board processes could explicitly address the influence
of wider structural factors and draw on principles of social justice
Funders and policy makers
Greater integration of health research with LMIC health systems: research
institutions and initiatives often bring considerable wealth and resources to LMIC
settings where health systems are underdeveloped, with impacts on health care
infrastructure and personnel, levels of health care provision, and health surveillance
capacity. Further attention could be given to how the health research enterprise
links to health system strengthening, and more explicit ways of monitoring this
relationship, which may also contribute to improved ‘host country ownership’. Such
an integration could strengthen the social value of research overall, and help provide
a further rationale for more institutional support for engagement infrastructure and
capacity in research centres.
   •   Plan health research in a way that carefully considers opportunities for
strengthening local health systems and minimises any potential harms, and
monitors this relationship
   •   Greater attention to policy engagement by both research institutions and funder
could help with the above integration
   •   Core funding for health research centres over the long term facilitates programme
wide engagement and integration of research plans with local health facility
strengthening 3
Greater role for social science research on health and health systems to
complement and inform biomedical research: social science and empirical
ethics research are important for understanding prevailing health beliefs and
practices and the social and cultural context. It is also important for understanding
the contours of health systems and how the international governance of health
and health research limits or facilitates CE. In addition, social science expertise can
help understand the relationship dynamics that engagement interventions seek
to facilitate, and to support their design and evaluation. Recent work on the social
determinants of health and health inequalities points to the intimate relationship
between the environments in which people grow, live and work, inequalities of
wealth and health, the degree of control people have over the fabric of their work
and civic lives, and ultimate health outcomes. Greater investment in this broader
health research agenda would help to maximise the gains from biomedical research.
   •   Greater investment in applied social science studies to complement the biomedical
research agenda should include research on relational dynamics of engagement,
anthropology of health and health systems, the social determinants of health, and
international health and research governance
   •   Support the strengthening of the evidence on CE through dedicated resources for
formative research, evaluation or implementation studies to accompany biomedical
health research
Inception phases and flexibility in research funding: the importance of
relationship development and early engagement identified above suggest a need for
structured inception phases for partnership development and exploration of health
research priorities, with funding underpinning them. There also needs to be scope
for research budgets and protocols to accommodate stakeholder insights before
they are finalized in a way that may preclude further input.
   •   Funders should explicitly consider processes to allow for budget and protocol
flexibility in response to CE and in which circumstances these apply (such as IDRC’s
Research Quality Plus tool) 4
   •   Funded inception phases of research can facilitate partnership development and
consultation on research focus and design (such as in NIHR Global Health Research
Grants) 5