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. 2023 Aug 8;7:e45541. doi: 10.2196/45541

Table 3.

Summary of major themes with sample quotes.

Theme Sample Quotes
1. Educational content must be concise and easily digestible.
  • I’m just gonna watch the video instead of reading. (Participant 1)

  • I’m a very big visual person so I think the pictures and the videos are really helpful. (Participant 2)

  • This is kind of going on a long time. I feel like you could have shown me like a one page with this information, and then I already have it as opposed to the questions. (Participant 3)

2. Content that eases anxiety around screenings is most helpful.
  • I do really like that there is a video on this because I feel like my first time having gone to the OB/GYN, I had no idea what they were doing. And I was in tears, so it’s really nice that, you know, for younger people, there is a video of kind of what’s going on. I know it’s not the same as being there, but this is nice. (Participant 5)

[The app is] kind of a fun way to get more information and feel a little bit better about making that appointment. Still nervous to do it, but I know that I need to do it. This is a sign that I need to do it. (Participant 4)
3. Gamification was the main driver of user satisfaction.
  • I got another trophy! I really like that, I think it’s cute. (Participant 6)

  • Let’s see what I can get trophies for… I am curious what other trophies I can get. Let’s see... I am going to make an avatar too, that sounds fun. Oh cute! Let’s see... I like that they are little animals and not, like, my face. That’s kind of cute. (Participant 7)