Table 3.
Descriptive statistics scales and subscales: Expectation and Satisfaction with Antenatal Care n = 338.
| Scales and Subscales | Number of Items | Score Possible Interval | Score Average (SD) | Median Score | Score Percentage | Median Percentage | Categorized Score (Low and High Expectation and Satisfaction Level n (%) | |
|---|---|---|---|---|---|---|---|---|
| Low | High | |||||||
| Expectations | 12 | 12–72 | 46.37 (11.72) | 47.5 | 64.40 | 65.9 | 169 (50.0) | 169 (50.0) |
| Complete care | 4 | 4–24 | 14.62 (4.11) | 15.0 | 60.92 | 62.5 | 199 (59.9) | 139 (41.1) |
| Provider continuity | 2 | 2–12 | 4.67 (3.25) | 3.0 | 38.95 | 25.0 | 271 (80.2) | 67 (19.8) |
| Personalized care | 4 | 4–24 | 18.81 (5.18) | 20.0 | 78.37 | 83.3 | 74 (21.9) | 264 (78.1) |
| Other services | 2 | 2–12 | 8.26 (3.73) | 9.0 | 68.83 | 75.0 | 148 (43.8) | 190 (56.2) |
| Satisfaction | 28 | 28–168 | 125.75 (21.64) | 127.5 | 74.85 | 75.89 | 85 (25.1) | 253 (74.9) |
| Information | 6 | 6–36 | 27.28 (5.85) | 27.0 | 75.78 | 75.00 | 78 (23.1) | 260 (76.9) |
| Provider care | 6 | 6–36 | 31.08 (4.83) | 32.0 | 86.34 | 88.89 | 28 (8.3) | 310 (91.7) |
| Staff interest | 6 | 6–36 | 29.31 (5.85) | 31.0 | 81.41 | 86.11 | 48 (14.2) | 290 (85.8) |
| System characteristics | 10 | 10–60 | 38.07 (11.48) | 39.0 | 63.46 | 65.00 | 170 (50.3) | 168 (49.7) |