Table 2.

Examples of the steps of the analysis using qualitative content analysis

Meaning unit	Code	Category
‘… It is easier to get in touch because there is always a nurse in the elder care team in the morning for an hour, so you know that she will answer. You reach her directly and that is good. It feels safe’.	Availability	Availability
‘You never get the same physician every time like it used to be … Yes I never get to know the physician, and the physician never really gets to know me … like it used to be before, it was much better a few years ago’.	Discontinuity	The importance of relations
	Patient-physician relationship
‘I take one day at a time. I don’t think about how it will be in a year, in five years or so. No. I don’t. You know I don’t think along those lines, but have the approach that when that day comes, I won’t be able to protest, but will just have to come along’.	Live for the day	Finiteness of life
	End-of-life