Observed: Caller has original packaging, label, or image from receipt

Evidence: Caller has majority of information on package, label, receipt, image, but some identifiers are missing

Suspected: Caller believes this is the agent involved based on partial identifiers or how the animal is acting

Possible: Caller knows the product but not the specific ingredients, or observed a potential exposure (e.g., licking a puddle of unknown liquid by a car) such that all potential agents the animal could have had access to (e.g., antifreeze, brake fluid) receive this designation

Not specific: Agent is known but concentration is not known, or the agent indicated in the call record has the same ingredients but is not the exact product

Unknown: Information to designate agent certainty is unknown