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. 2023 Aug 23;11:1239769. doi: 10.3389/fpubh.2023.1239769

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Copyright © 2023 Valentim, Dias-Trindade, Oliveira, Romão, Fernandes, Caitano, Bonfim, Dias, Gusmão, Morais, Melo, Fontoura de Souza, Medeiros, Rêgo, Ceccim and Valentim.

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Analysis related to service improvement and work process changes. (A) Did the course improve an existing service? (B) Did the course provide change in the work process in the place where you work?