Table 4.

Changes in service users’ values, attitudes and interactions in Ghana

	PRE (n = 750)		POST (n = 750)
	Mean	SD	Mean	SD	P-Value (T-test)
Women’s participation in household decision-making	1.77	0.33	1.82	0.31	0.0047
Mistreatment by health workers a (self-effacy with health care providers)	0.93	0.20	0.93	0.18	0.63
Mistreatment by health workers b (Mistreatment by health workers)	2.02	0.78	1.89	0.83	0.0028
Knowledge of Health Rights	1.65	0.50	1.57	0.49	0.0023
Perception of service quality	1.54	0.46	1.49	0.48	0.024
Awareness of Accountability Mechanism	2.40	0.88	2.08	0.72	< 0.0001
Collective efficacy in community	1.46	0.64	1.31	0.55	< 0.0001
Ability to attend community meetings	2.55	1.49	2.31	1.49	0.0017
Ability to participate in community meetings	2.03	1.12	2.00	1.35	0.60
Mutual responsibility for and support of services	1.51	0.43	1.51	0.48	0.96
Community support in time of crisis	1.49	0.69	1.50	0.74	0.68