Table 5.

Changes in service users’ values, attitudes and interactions in Tanzania

	PRE (n = 750)		POST (n = 752)
	Mean	SD	Mean	SD	P-Value (T-test)
Women’s participation in household decision-making	1.78	0.31	1.93	0.17	< 0.0001
Mistreatment by health workers a (self-effacy with health care providers)	NS	NA	NA	NA	NA
Mistreatment by health workers b (Mistreatment by health workers)	1.92	0.71	1.8	0.64	0.0004
Knowledge of Health Rights	1.59	0.48	1.49	0.46	< 0.0001
Perception of service quality	1.64	0.52	1.43	0.46	< 0.0001
Awareness of Accountability Mechanism	2.04	0.83	1.77	0.72	< 0.0001
Collective efficacy in community	1.87	0.96	1.73	0.84	0.0039
Ability to attend community meetings	2.00	1.12	2.13	1.18	0.029
Ability to participate in community meetings	2.38	1.26	2.63	1.37	0.0002
Mutual responsibility for and support of services	1.42	0.41	1.46	0.41	0.04
Community support in time of crisis	1.91	0.93	1.68	0.80	< 0.0001