Table 3.
NTNP Veteran patient survey disposition by site.
| Site | Total N % |
Call completed N % |
Attempted three times N % |
Patient/proxy refused N % |
Patient died N % |
Other N % |
|---|---|---|---|---|---|---|
| Site 1 | 50 | 26 | 18 | 5 | 0 | 1 |
| % | 52.0% | 36.0% | 10.0% | 0.0% | 2.0% | |
| Site 2 | 64 | 43 | 15 | 4 | 0 | 2 |
| % | 67.2% | 23.4% | 6.3% | 0.0% | 3.1% | |
| Site 3 | 42 | 25 | 10 | 2 | 0 | 5 |
| % | 59.5% | 23.8% | 4.8% | 0.0% | 11.9% | |
| Site 4 | 32 | 14 | 15 | 1 | 0 | 2 |
| % | 43.8% | 46.9% | 3.1% | 0.0% | 6.3% | |
| Site 5 | 90 | 40 | 35 | 8 | 2 | 5 |
| % | 44.4% | 38.9% | 8.9% | 2.2% | 5.6% | |
| Site 6 | 29 | 12 | 14 | 2 | 0 | 1 |
| % | 41.4% | 48.3% | 6.9% | 0.0% | 3.4% | |
| Site 7 | 116 | 55 | 47 | 4 | 0 | 10 |
| % | 47.41% | 40.52% | 3.45% | 0.00% | 8.62% | |
| Site 8 | 33 | 13 | 14 | 5 | 0 | 1 |
| % | 39.4% | 42.4% | 15.2% | 0.0% | 3.0% | |
| Site 9 | 16 | 6 | 8 | 0 | 0 | 2 |
| % | 37.5% | 50.0% | 0.0% | 0.0% | 12.5% | |
| Site 10 | 59 | 26 | 27 | 6 | 0 | 0 |
| % | 44.1% | 45.8% | 10.2% | 0.0% | 0.0% | |
| Site 11 | 31 | 9 | 16 | 5 | 0 | 1 |
| % | 29.0% | 51.6% | 16.1% | 0.0% | 3.2% | |
| Site 12 | 66 | 21 | 35 | 8 | 0 | 2 |
| % | 31.8% | 53.0% | 12.1% | 0.0% | 3.0% | |
| Site 13 | 20 | 11 | 6 | 2 | 0 | 1 |
| % | 55.0% | 30.0% | 10.0% | 0.0% | 5.0% | |
| Total | 648 | 301 | 260 | 52 | 2 | 33 |
| % | 46.5% | 40.1% | 8.0% | 0.3% | 5.1% |
Veterans who completed an NTNP consult in the first 6 months of NTNP activity at their site were eligible for a patient satisfaction interview. We attempted three calls with each Veteran seen in the first 3 months of program implementation at that NTNP site and a random 50% of those seen in months 4–6.