Table 3.
Influences of trust in relation to implementation of AI in healthcare based on inductive thematic analysis.
| Themes | Subthemes | Codes | Articles |
|---|---|---|---|
| Individual characteristics | Demographic characteristics | Age, education, sex/gender, geographic origin, and employment. | (43, 45, 46, 49) |
| Knowledge | Usage experience, tacit knowledge, and tech skills. | (38, 43, 45, 46, 49) | |
| Personal traits | Cognition and positive attitude. | (43, 46, 49) | |
| Health condition | Health condition and healthcare consumption. | (41, 49) | |
| AI characteristics | Individualization | Personalization, privacy, and anthropomorphism. | (41, 45) |
| “Black box” | Self-learning, non-transparent, and autonomous. | (38, 39, 41, 46, 48) | |
| Technical objectivity | Data-driven, accurate, lack of moral values, and lack of empathy. | (38, 39, 41, 46, 49) | |
| Contextual characteristics | Healthcare culture | Medical area, task complexity, “skilled clinician”, professional expertise, custodians, and opinion of important others. | (38, 41, 43, 46, 49) |
| Interpersonal relations | Collaboration, personal interactions, and mutual understanding | (38, 41, 48, 49) | |
| Governance | Policies, guidelines, and standards/regulation. | (38, 39, 41, 48) |