Table 4.
Patients N (%) |
|
Did not have personal contact with provider | 40 (46.0%) |
Technology problems or interruptions | 11 (12.6%) |
Follow-up was difficult to schedule | 42 (48.3%) |
Communication barrier | 2 (2.3%) |
Other | 24 (27.6.0%) |
None reported | 9 (10.3%) |
Providers N (%) |
|
Lack of reimbursement | 67 (34.4%) |
Licensure | 4 (2.1%) |
Technology challenges for the patient | 178 (91.3%) |
Technology challenges for the provider/practice | 88 (45.1%) |
Low patient engagement | 37 (19.0%) |
Lack of implementation support | 39 (20.0%) |
No challenges | 2 (1.0%) |
Percentages do not add to 100% as respondents could choose multiple options