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. 2023 Sep 12;23:981. doi: 10.1186/s12913-023-09994-4

Table 4.

Rural patient and provider reported challenges with telehealth visits

Patients

N (%)

Did not have personal contact with provider 40 (46.0%)
Technology problems or interruptions 11 (12.6%)
Follow-up was difficult to schedule 42 (48.3%)
Communication barrier 2 (2.3%)
Other 24 (27.6.0%)
None reported 9 (10.3%)

Providers

N (%)

Lack of reimbursement 67 (34.4%)
Licensure 4 (2.1%)
Technology challenges for the patient 178 (91.3%)
Technology challenges for the provider/practice 88 (45.1%)
Low patient engagement 37 (19.0%)
Lack of implementation support 39 (20.0%)
No challenges 2 (1.0%)

Percentages do not add to 100% as respondents could choose multiple options