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. 2023 Aug 28;27(3):60–67. doi: 10.7812/TPP/23.046

Table 4:

Procedural steps for electronic patient-reported outcome implementation within a large integrated care system

Timing Process Elements
Prior to start of study
  1. Team meetings to explain the benefits of ePROs

  2. Incorporating desired PRO into EPIC

  3. Creating a patient tracking tool

  4. Plan for shared use of tracking tool

  5. Creating standard symptom management protocols

  6. Creating standard documentation process for responding to ePROs

  7. Kick-off event to spread the word about the study

During ePRO study period
  1. Verifying tracking tool is identifying all relevant patients

  2. Modifications/adjustments to standardized symptom management protocols

  3. Modifications to documentation process

  4. Periodic team check-ins

After the study
  1. Satisfaction assessment from patients and practitioners

  2. Assessment of outcomes

ePRO, electronic patient-reported outcome; PRO, patient-reported outcome.