Table 4.
Pearson Correlation Among the Summed Items Scores for Cultural Values, Staff Engagement, Well-Being, and Item-Level Scores for Care Provider Patient Satisfaction Scores
Satisfaction Items | Statistics | Excel and Innov | Wellbeing | Staff Engage | Org Level Commit To Values | Sense of Belonging | Empow. Leadership | Psych Safety/ Trust |
---|---|---|---|---|---|---|---|---|
Care provider (CP) - overall | Pearson r | 0.713b | −0.037 | 0.088 | 0.087 | 0.065 | −0.280 | 0.149 |
P value | 0.002 | 0.889 | 0.738 | 0.740 | 0.804 | 0.277 | 0.569 | |
CP explanations of problem/condition | Pearson r | 0.732c | −0.046 | 0.072 | 0.103 | 0.066 | −0.266 | 0.164 |
P value | 0.001 | 0.860 | 0.784 | 0.695 | 0.800 | 0.303 | 0.531 | |
CP concern for questions/worries | Pearson r | 0.654b | −0.040 | 0.101 | 0.072 | 0.060 | −0.270 | 0.138 |
P value | 0.006 | 0.8983 | 0.699 | 0.784 | 0.818 | 0.296 | 0.600 | |
CP efforts to include in decisions re: treatment | Pearson r | 0.666b | 0.013 | 0.102 | 0.111 | 0.109 | -.263 | 0.157 |
P value | 0.004 | 0.961 | 0.697 | 0.672 | 0.676 | 0.308 | 0.548 | |
Likelihood of recommending CP | Pearson r | 0.684b | −0.071 | 0.078 | 0.067 | 0.028 | −0.309 | 0.150 |
P value | 0.004 | 0.788 | 0.766 | 0.797 | 0.914 | 0.228 | 0.566 | |
Personal issues - overall | Pearson r | 0.582a | −0.088 | 0.061 | 0.006 | −0.027 | −0.352 | 0.088 |
P value | 0.018 | 0.737 | 0.815 | 0.983 | 0.919 | 0.167 | 0.738 | |
How well staff protect safety | Pearson r | 0.252 | −0.138 | 0.054 | −0.073 | −0.109 | −0.406 | 0.016 |
P value | 0.346 | 0.596 | 0.836 | 0.781 | 0.678 | 0.105 | 0.950 | |
Our concern for patients privacy | Pearson r | 0.750c | −0.040 | 0.068 | 0.080 | 0.051 | −0.290 | 0.159 |
P value | 0.001 | 0.880 | 0.796 | 0.762 | 0.848 | 0.259 | 0.543 | |
Overall assessment -overall | Pearson r | 0.663b | −0.042 | 0.091 | 0.059 | 0.030 | −0.320 | 0.142 |
P value | 0.005 | 0.872 | 0.728 | 0.822 | 0.909 | 0.210 | 0.588 | |
Staff worked together care for you | Pearson r | 0.539a | −0.059 | 0.076 | 0.050 | 0.022 | −0.344 | 0.098 |
P value | 0.031 | 0.822 | 0.773 | 0.847 | 0.934 | 0.176 | 0.708 | |
Likelihood of recommending | Pearson r | 0.743c | −0.025 | 0.108 | 0.069 | 0.039 | −0.291 | 0.191 |
P value | 0.001 | 0.924 | 0.680 | 0.792 | 0.882 | 0.257 | 0.462 |
Notes: aP<0.05 (2-tailed), bP<0.01(2-tailed), cP<0.001(2-tailed).