Table 2.

Bivariate Analyses with Interaction of Telehealth on Characteristics Affecting No-Showing

The total number of visits, telehealth utilization, incidence rates of no-shows with telehealth and office visits, and relative risk ratio, absolute reduction risk, and the number needed to treat, stratified by age, financial/payor type, race, and ethnicity, as well sex. Except for patients older than 65 or those with Medicare where risk was equivalent, the no-show rate was lower with telehealth than office visits in all other cohorts

^*Risk ratio defined as ratio of telehealth no-show incidence rate/office visit no-show incidence rate

^†Absolute risk reduction (ARR) defined as raw difference between office visit and telehealth no-show incidence rates

^‡Other includes payers which could not be classified into available categories by EMR

^§Other includes Pacific Islander, Native Hawaiian, and American Indian/Alaska Native