TABLE 1.

Quotations to illustrate the most critical components of the CFLN

Theme	Illustrative Quote
Project management and operational offerings	“When they have programs that run 10 to 12 weeks, we have deadlines, we have meetings, we have coaches. It seems everyone is more engaged and everyone is accountable to do something for the project. And I think we work better when we have a timeline like that.”—PFP, #14 “The community conferences are fabulous. First, they give training. We get to learn from each other to varying degrees. It's also a focused time, opposed to an hour a week or an hour every week or a half hour, whatever it is. The team can really spend some serious time together, which just is not manageable in any other context.”—Physician leader, #17
Learning community	“[The CFLN] creates venues for rapid collaboration. So it's not only collaboration in general, it's rapid collaboration where you can put together multiple teams in a very short period time and move projects really quickly. […] it's a lot easier to understand if the teams are on the same page, if they are working on the same projects, if someone is innovating in a different field and the regular meetings kind of allow that information to pass through.”—Physician leader, #2 “They really provided a space and a venue for teams to connect and have community around their innovations with telehealth, and share ideas as far as, this is working in my center, your center is really struggling with this, maybe you can steal some of our ideas, and we all went back and forth.”—QIL, #8
Use of data	“The support of the CFLN in their collection of data and reporting of data using CF Smart Reports to give us access to the data. […] We can see it, we can use it, we can come up with our own projects based on that data outside of the Learning Network if we wanted to.”—QIL, #23 “It has to have data and it has to have a way for people to look at and share data.”—CFLN Leader/Sponsor, #7
QI training and tools	“It's increased our confidence and our ability to actually use concrete tools, rather than just kind of doing things in a less structured manner.”—QIL, #13 “You cannot do the work without learning the tools. So, I think it's essential that the CFLN can teach us the skills as we are working on the project, and coach us, and boost us up a little bit, graduate us into a higher level of care.”—QIL, #21
Triad leadership structure	“Having that triad leadership of patient and family partner, a QI leader, and a physician leader has really distributed the work to participate. But also given them the opportunity to grow in their own skills and their own knowledge of improvement work.”—CFLN leader/sponsor, #3 “The Network Leadership Team is very essential and having that headed up by clinicians and patient family partners and people who are on the ground doing this work […] Being able to all come together in that capacity is essential to moving the network forward.”—QIL, #8