Table 2.
Survey Results from Patient and Family Perspectives on the Get to Know Me Board.
| Feedback on Use of the Get to Know Me Board | Patient (n = 29) | Family (n = 53) |
|---|---|---|
| Recalled the presence of the Get to Know me Board in room | 29 (100%) | 49 (92%) |
| Participated in filling out of the Get to Know Me Board | 20 (69%) | 36 (77%) |
| Importance of the ICU care team getting to know the human side of the patient | ||
| Extremely important | 13 (45%) | 27 (51%) |
| Very important | 7 (24%) | 21 (40%) |
| Important | 6 (21%) | 4 (8%) |
| Somewhat important | 2 (7%) | 1 (2%) |
| Not at all important | 1 (3%) | 0 (0%) |
| How did the ICU care team use the information from the Get to Know Me Board? | ||
| Most providers interacted with me using the information | 10 (35%) | - |
| Some providers interacted with me using the information | 9 (31%) | - |
| Rarely anyone interacted with me using the information | 1 (3%) | - |
| No one interacted with me using the information | 5 (17%) | - |
| Unsure | 4 (14%) | - |
| Perspectives on communication experience | ||
| Did the Get to Know Me Board interfere with your medical care? | ||
| All of the time | 1 (3%) | - |
| Most of the time | 1 (3%) | - |
| Some of the time | 1 (3%) | - |
| None of the time | 26 (90%) | - |
| Get to Know Me Board helped me to: | ||
| Build a relationship with the ICU care team on a more personal level | ||
| All of the time | 10 (34%) | 19 (36%) |
| Most of the time | 10 (34%) | 20 (38%) |
| Some of the time | 6 (21%) | 9 (17%) |
| None of the time | 3 (10%) | 0 (0%) |
| Unsure | 0 (0%) | 5 (9%) |
| Feel more comfortable with the care | ||
| All of the time | 13 (45%) | 21 (40%) |
| Most of the time | 9 (31%) | 21 (40%) |
| Some of the time | 3 (10%) | 5 (9%) |
| None of the time | 2 (7%) | 2 (4%) |
| Unsure | 2 (7%) | 4 (8%) |
| Overcome fear or anxiety | ||
| All of the time | 6 (21%) | 7 (13%) |
| Most of the time | 9 (31%) | 17 (32%) |
| Some of the time | 4 (14%) | 20 (38%) |
| None of the time | 3 (10%) | 3 (6%) |
| Unsure | 7 (24%) | 6 (11%) |
| Which members of your treatment team communicated with you in a way that made you feel heard and/or understood?* | ||
| Doctor | 24 (83%) | 44 (83%) |
| Nurse practitioners/Physician assistants | 25 (86%) | 45 (85%) |
| Nurse | 17 (59%) | 37 (70%) |
| Physical/Occupational therapist | 15 (52%) | 31 (58%) |
| Respiratory therapist | 20 (69%) | 32 (60%) |
| Chaplain/social worker | 12 (41%) | 30 (57%) |
| Other | 0 (0%) | 7 (13%) |
| No one | 3 (10%) | 3 (6%) |
| What best describes your experience with the Get to Know Me Board?* | ||
| Providers used information to talk to the patient | - | 32 (60%) |
| Providers used information to talk to me | - | 32 (60%) |
| Made it easier for the patient to ask questions of the treatment team | - | 9 (17%) |
| Providers rarely used information to talk to the patient | - | 3 (6%) |
| Providers rarely used information to talk to my family member | - | 3 (6%) |
| Did not make it easier for the patient to ask questions of the treatment team | - | 2 (4%) |
| Unsure | - | 4 (8%) |
| Perspectives on format/privacy | ||
| Helpful for the providers to know about the patient as a person* | ||
| Name, nickname | 8 (28%) | 45 (85%) |
| Favorite movies, TV shows, books, music, sports, food, pet(s) | 6 (21%) | 41 (77%) |
| Activities and hobbies | 6 (21%) | 43 (81%) |
| Achievements | 2 (7%) | 37 (70%) |
| Things that can stress the patient out or cheer them up | 7 (24%) | 44 (83%) |
| None of these | 20 (69%) | 1 (2%) |
| Types of information that may endanger privacy of the patient* | ||
| Name, nickname | 0 (0%) | 4 (8%) |
| Favorite movies, TV shows, books, music, sports, food, pet(s) | 0 (0%) | 2 (4%) |
| Activities and hobbies | 0 (0%) | 2 (4%) |
| Achievements | 1 (3%) | 2 (4%) |
| Things that can stress the patient out or cheer them up | 0 (0%) | 2 (4%) |
*Check all that apply; ICU = intensive care unit.