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. 2023 Sep 18;10:23743735231201228. doi: 10.1177/23743735231201228

Table 3.

Additional Feedback from Patients and Family Members on the Get to Know Me Board.

Patient Perspectives
Reminded providers of patient's human side
  • - When I was in the ICU, at first I couldn’t really see very well. I mostly remember that after, when I was, taken off the ventilator. You know it just helped me remind me, some of the things people saw in me. I think that was my wife and daughters that wrote that out.

  • - I think it is good, I think it helps the staff and me, the patient. They’ll come in and look on there and see something about me that might strike an interest in them too and so it gives kind of an ice breaking thing and something to talk about…. I think it takes the patient away from being just a number maybe.

A welcome distraction
  • - Important to me, I like to tell stories.

  • - Well I think it's good to try new things, if they want to do it, I don’t have any strong feelings against it. I don’t feel it's an invasion to privacy.

  • - Yeah that was a good start I think it got us thinking about something else while we were filling out the board.

Family Members’ Perspectives
Making connections
  • - So, this is the first time I have seen something like it and I have to say I was really impressed because I feel he made a connection with one of the doctors right away because he referenced a line from the movie “A League of Their Own,” he's like, “There's no crying in baseball” and just making that situation a little bit more light hearted was really nice because it's a super stressful environment and just to have that little connection, we appreciated it.

  • - I think it's important for staff here when they are working with him to, they can connect with him and talk with him about things that are important to him and that way it encourages him to work with them I think I really do because if they just come in and do their thing and not have that conversation going, I think that conversation is important and they do a really good job of it

  • - We are Norwegian so the one gal, which one is she, I can’t remember now, but she tried so hard to remember some of the Norwegian sayings because her grandma's Norwegian, it's funny and so that goes back and forth.

  • - It is very good so that right now, it's, his name is [name], but he likes to be called [name] and it's oh okay, we will call him Dirk and that's good, the get to know him better about that, that's good.

Used by Family to Support the Patient's recovery
  • - I think because our family, we have used the board very accurately to describe him and fill in the questions it has also been supportive for us because we can look at it and laugh because we know what all of that means because he has a wicked sense of humor and is really goofy and funny, so…

  • - I am thinking about that to tell them that … whatever I can do to help him fully in recovery.

  • - I feel like especially in the ICU so many things revolve around numbers and times and facts and statistics and graphs and charts. You know there is still a human…

  • - I think it's important to have. Isn’t that where the nurse puts their name there too. It's kind of nice to have that there so that we can call them by name and to let the nurses know his interests or the caretaker or whoever is because then they can make sure if there's something on TV for him to watch or just discussing. He likes sports and political issues, so I think would continue with it…

  • - I think it's going to help with my husband's speedy recovery and so when the time to extubate him then he can see this notice that we are supporting him and for friends, they are supporting him too and so this kind of notes that we put in the board, the nurses gave it to me, also the get to know me is going to help my husband's speedy recovery.

Other comments from survey
1. Inadequate/absent interaction with GTKMB- Family
  • - It is hanging in the room, but was never mentioned by staff or filled out

  • - Wishing for a better location so everyone would see it

  • - She's been here for a couple of weeks and have never seen it until she moved rooms. It was sitting on the back counter, no one asked me to fill it out. It took it upon myself to fill it out

  • - Only the nurses read it. Most providers don’t even come in the room