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. 2023 Sep 27;23:1031. doi: 10.1186/s12913-023-09821-w

Table 1.

Operational definitions of VP advice “dispositions” and their interpretation

8–1-1 Disposition Code (software) VP advice
(Operational Definition)
Interpretation
Go to ED Now Go to ED Now Caller should proceed to an ED immediately
See Primary Care Now Seek FP care now The caller’s concern should be assessed by a FP as soon as possible
Schedule an MD/Healthcare Provider Appointment Schedule FP appointment The caller’s concern should be assessed in person in a timely manner
Try Home Treatment Self-Manage The caller does not have any immediate critical/urgent care needs and can self-manage and monitor their condition for any changes