Table 3.
Key findings in patient safety reports of suicide-related safety events among Veterans who received VA-contracted care in the community
| Descriptive Examples | |||
|---|---|---|---|
| Variable | N | VA-related factors | Community Care – related factors |
| Identified Problems (N = 64) | |||
| Unsafe environment | 21 | • A single report mentioned concerns about the safety of VA clinical environment (i.e., access to medications in urgent care clinic). | • Access to cord from call light in ED bathroom. • Access to O2 tubing on nursing home floor. |
| Deficiencies in mental health treatment | 17 | •No follow-up care arranged after discharge from community care hospital. • No safety plan completed. • No safety precautions during ED stay. |
• No follow-up care after patient reported suicidal statements during outpatient visit. • No follow-up care arranged after discharge. • No safety precautions during inpatient stay. |
| Communication challenges | 13 | • Failure to relay clinical info to other VA staff about a patient treated in community. • Failure to relay clinical info to community care providers during patient transfer. |
• Failure to notify VA that a patient was hospitalized for treatment of a suicide attempt. • VA staff unable to reach community care providers to coordinate clinical care. |
| Problems with the suicide risk assessment | 7 | • Suicide risk assessment not completed. | • Suicide risk assessment not completed |
| Other problems | 6 | • Patient declines MH treatment and admission to VA hospital for treatment. • Billing incident results in community care provider cancelling MH treatment. |
• Limited information on event because no RCA available from community care site. • Prior to event, there were issues with the ED suicide risk protocol at the site. |
ED = Emergency Department; MH = Mental Health; N = Number; RCA = Root-cause Analysis; VA = Department of Veterans Affairs