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. 2023 Sep 13;5:1229308. doi: 10.3389/fdgth.2023.1229308

Table 1.

Participant expectations for AI in healthcare.

Themes (heading) and participant-generated titles (bulleted) Number of items % of total expectations % of total items generated
Improved hospital administration
  • Securing human resources to work as HCPs

  • Securing healthcare resources

  • Improving work efficiency in hospitals

  • Increased profitability of hospital management

  • Improving hospital management

14 25% 13%
Improved quality of care
  • Improvement in technology for treatment

  • Smoother diagnosis and treatment

  • Early diagnosis

11 20% 10%
Positive changes in roles and relationships
  • AI as an intermediary between experts and the public

  • Friendly relationships with AI (outside of medicine)

  • The importance of both AI and HCPs

  • Closer relationships to experts

  • Deeper communication and helpfulness

  • Excitement about the future

  • Personalized avatar doctors as desirable

9 16% 8%
Cost reductions
  • Leading to cost reduction

  • Reducing the financial burden on patients

8 15% 7%
Better patient experience
  • Reduction in anxiety and stress

  • Increased convenience (accessibility) for patients

  • Stimulates curiosity

7 13% 6%
Reducing disparities
  • Reducing medical disparities between hospitals

  • Elimination of regional disparities

  • Parity in the quality of medical care

6 11% 6%
Total 55