Table 6.

An overview of the type of technology, usage patterns, usage purposes and needs.

Type of technology	User
	Patterns of usage	Usage purposes	Needs
ICT	•Contact social service agencies, shelters or other housing providers, potential employers, potential landlords •Look for information (about a shelter or place to live, job) •Pay bills or do banking •Shop for groceries or personal items •Complete paperwork online	Food Shelter Social services Employment Task-management	Physiological
	•Contact medical personnel •Look for medical information •Access medical records •Order or refill prescriptions •Manage Medicare or other health insurance matters •Call rideshare services •Check directions and bus schedules •Check the news and weather	Health Insurance Mobility	Safety
	•Communication-call, message, video chat, read or send email •Contact relatives and friends •Check social networking or dating sites	Interpersonal relationships Social connection Intimacy	Love and belonging
	•Express values (e.g., Jewish identity, writing and learning)	Self-esteem Respect	Esteem
	•Learning (e.g., the English language) •Read magazines or books •Enlarge sphere of knowledge/worldview •Express interests (e.g., virtual travel, writing) •Watch a video, download a music file, play games •Browse the Internet for fun	Self-enrichment Self-enjoyment	Self-actualization
Digital health technology	•View lab or test results •Send message or questions to doctor or nurse •Schedule or change an appointment •Manage medications •Refill prescriptions •Find health information •Call for medical help when needed •"Signal a nurse I'm OK" •"Monitor if/when I fall in my home" •"Detects if I'm able to get around as usual in my home" •Sends health information (e.g., blood glucose, blood pressure readings) to the doctor •Attend tele-sesseions, learn and practice behavioral activation (to improve self-care management of physical and mental health)	Health and well-being	Safety
	•Attend tele-sessions, learn and practice behavioral activation (to increase social connectedness)	Social connection	Love and belonging
	•Attend tele-sessions, learn and practice behavioral activation (to improve self-care management of physical and mental health, improve living environment and daily routine)	Self-worth	Esteem
	•Attend tele-sessions, learn and practice behavioral activation (to engage in self-enrichment and self-enjoyment activities)	Self-enrichment 'Self-enjoyment	Self-actualization
Smart sensor	•Passive use (e.g., reluctant use by obeying social workers at their subsidized independent living residential who represent a governing authority) and to make things easier for family	Independent living	Safety
	•‘Misuse’ to combat social isolation (e.g., manipulate the technology to receive calls from the operators)	Social connection	Love and belonging
	•‘Misuse’ to exercise control (e.g., manoeuvring to outsmart the system to avoid wasting time with unnecessary hospital care and troubling their emergency contacts)	Control Respect	Esteem
AI	•Assist with general decisions (e.g., recommending a medication) based on a verified fact •Research on illnesses or medications •Manage health •Obtain emergency assistance	Health Emergency assistance	Safety