How often do you use each of the following techniques to improve parent comprehension of discharge instructions?	Never	Sometimes	About Half the Time	Often	Always
Asking parents to repeat back information, “teach back” technique.	1	2	3	4	5
Reading aloud instructions.	1	2	3	4	5
Using printed materials to help describe instructions.	1	2	3	4	5
Drawing pictures.	1	2	3	4	5
Follow-up telephone call to check understanding and compliance.	1	2	3	4	5
Asking if a parent would like another family member to be in the discussion.	1	2	3	4	5
Underlining key points in parent information handouts.	1	2	3	4	5
Demonstrating how to follow specific instructions (e.g., how to measure out medicines).	1	2	3	4	5
Asking a parent to show you how they would follow specific instructions (e.g., how to measure out medicines).	1	2	3	4	5