| Accessibility |
The understanding of a community or person’s ability to access—both physically and financially—the foundational technology needed for the practical use of digital health tools, including hardware, software, and the internet. |
Does this community or person have access to all the foundational technology (internet, etc.) needed to use this tool? |
| Usability |
The creation of software, hardware, and related services that account for the physical, mental, socioeconomic, racial, and language barriers of a community or person. |
Is the tool designed and set up appropriately so that this community or person can feasibly use it? |
| Data and Algorithm Equity |
The strength with which underlying data and algorithms accurately account for diverse and underinvested communities or persons. |
Will this tool treat this community or person fairly? Is there any way in which the technology will act with bias toward this community or person? |
| Digital Literacy |
The assessment of a community or person’s ability to effectively interact with digital technology to find, understand and apply information. |
Does this community or person have the foundational computer skills to use this tool? |
| Trust |
The knowledge of a community or person’s level of trust in the technology and/or the institutional parties offering/associated/affiliated with the digital health platform. |
Does this community or person trust me? This technology? This institution? |
