Table 1.
Survey participants’ demographics
| Characteristic | Service users, N=1070* | Carers, N=173* | Clinicians, N=555* |
| Age | |||
| 12–15 | 0 (0.0%) | 55 (31.8%) | 0 (0.0%) |
| 16–17 | 32 (3.0%) | 26 (15.0%) | 0 (0.0%) |
| 18–24 | 134 (12.5%) | 14 (8.1%) | 24 (4.3%) |
| 25–34 | 193 (18.0%) | 19 (11.0%) | 136 (24.5%) |
| 35–44 | 209 (19.5%) | 6 (3.5%) | 140 (25.2%) |
| 45–54 | 215 (20.1%) | 16 (9.2%) | 136 (24.5%) |
| 55–64 | 136 (12.7%) | 10 (5.8%) | 106 (19.1%) |
| 65–74 | 76 (7.1%) | 11 (6.4%) | 5 (0.9%) |
| ≥75 | 66 (6.2%) | 13 (7.5%) | 1 (0.2%) |
| Prefer not to say | 9 (0.8%) | 3 (1.7%) | 7 (1.3%) |
| Gender | |||
| Female | 733 (68.5%) | 104 (60.1%) | 423 (76.2%) |
| Male | 311 (29.1%) | 57 (32.9%) | 124 (22.3%) |
| Non-binary and other | 24 (2.2%) | 12 (6.9%) | 7 (1.3%) |
| Prefer not to say | 2 (0.2%) | 0 (0.0%) | 1 (0.2%) |
| Ethnicity (UK)† | |||
| Asian/Asian British—Bangladeshi | 4 (0.4%) | 0 (0%) | 3 (0.6%) |
| Asian/Asian British—Indian | 7 (0.8%) | 0 (0%) | 8 (1.7%) |
| Asian/Asian British—Pakistani | 7 (0.8%) | 2 (1.7%) | 4 (0.8%) |
| Asian/Asian British—other background | 3 (0.3%) | 1 (0.9%) | 1 (0.2%) |
| Chinese/Chinese British | 6 (0.7%) | 0 (0%) | 2 (0.4%) |
| Black/Black British—African | 3 (0.3%) | 1 (0.9%) | 24 (5.0%) |
| Black/Black British—Caribbean | 2 (0.2%) | 1 (0.9%) | 4 (0.8%) |
| Black—other background | 0 (0%) | 0 (0%) | 2 (0.4%) |
| White and Asian | 11 (1.2%) | 4 (3.4%) | 2 (0.4%) |
| White and Black African | 6 (0.7%) | 0 (0%) | 1 (0.2%) |
| White and Black Caribbean | 11 (1.2%) | 1 (0.9%) | 5 (1.0%) |
| White–English, Scottish, Welsh, Northern Irish | 751 (82.9%) | 93 (79.5%) | 350 (72.5%) |
| White—other background | 65 (7.2%) | 7 (6.0%) | 51 (10.6%) |
| Other mixed background | 4 (0.4%) | 2 (1.7%) | 4 (0.8%) |
| Other ethnic group | 5 (0.6%) | 0 (0%) | 8 (1.7%) |
| Prefer not to say | 21 (2.3%) | 5 (4.3%) | 14 (2.9%) |
| Ethnicity (Italy)‡ | |||
| Asian/Asian Italian (Chinese) | 7 (4.3%) | 4 (7.1%) | 0 (0%) |
| Black/Black Italian (African) | 4 (2.4%) | 0 (0%) | 0 (0%) |
| Hispanic/Italian Hispanic (Central and South America) | 15 (9.1%) | 4 (7.1%) | 0 (0%) |
| White–Italian/Eastern European | 115 (70.1%) | 38 (67.9%) | 63 (87.5%) |
| Mixed Caucasian–Asian (Chinese) | 0 (0%) | 0 (0%) | 0 (0%) |
| Mixed Caucasian–Black (African) | 0 (0%) | 0 (0%) | 0 (0%) |
| Mixed Caucasian–Hispanic (Central and South America) | 3 (1.8%) | 0 (0%) | 0 (0%) |
| Asian—other background | 1 (0.6%) | 0 (0%) | 0 (0%) |
| Black—other background | 0 (0%) | 0 (0%) | 0 (0%) |
| White—other background | 3 (1.8%) | 3 (5.4%) | 2 (2.8%) |
| Other mixed background | 1 (0.6%) | 0 (0%) | 0 (0%) |
| Other ethnic group | 6 (3.7%) | 4 (7.1%) | 4 (5.6%) |
| Prefer not to say | 9 (5.5%) | 3 (5.4%) | 3 (4.2%) |
| Main mental health problem | |||
| Attention deficit hyperactivity disorder | 22 (2.1%) | 10 (5.8%) | § |
| Anxiety disorder (eg, panic disorder) | 63 (5.9%) | 36 (20.8%) | § |
| Eating disorder (eg, anorexia or bulimia nervosa) | 91 (8.5%) | 15 (8.7%) | § |
| Memory problems | 63 (5.9%) | 12 (6.9%) | § |
| Mood disorder (eg, depression, bipolar disorder) | 282 (26.4%) | 36 (20.8%) | § |
| Obsessive compulsive disorder | 10 (0.9%) | 8 (4.6%) | § |
| Other | 235 (22.0%) | 20 (11.6%) | § |
| Personality disorder (eg, emotionally unstable personality disorder) | 135 (12.6%) | 5 (2.9%) | § |
| Post-traumatic stress disorder | 74 (6.9%) | 7 (4.0%) | § |
| Prefer not to say | 29 (2.7%) | 7 (4.0%) | § |
| Psychotic disorder (eg, schizophrenia or schizoaffective disorder) | 66 (6.2%) | 17 (9.8%) | § |
| Clinician type | |||
| Medical | § | § | 77 (13.9%) |
| Nursing | § | § | 177 (31.9%) |
| Occupational therapy | § | § | 21 (3.8%) |
| Other | § | § | 92 (16.6%) |
| Physiotherapy | § | § | 3 (0.5%) |
| Psychology | § | § | 150 (27.0%) |
| Social work | § | § | 35 (6.3%) |
| How many phone or video consultations have you had since March 2020? | |||
| None | 188 (17.6%) | 42 (24.3%) | § |
| 1 | 142 (13.3%) | 16 (9.2%) | § |
| 2–5 | 296 (27.7%) | 52 (30.1%) | § |
| 6–10 | 183 (17.1%) | 29 (16.8%) | § |
| More than 10 | 261 (24.4%) | 34 (19.7%) | § |
| How much telepsychiatry would you like in the future? | |||
| About half | 199 (18.6%) | 42 (24.3%) | 159 (28.6%) |
| All, via telephone or video | 133 (12.4%) | 9 (5.2%) | 33 (5.9%) |
| Less than half (but more than none) | 234 (21.9%) | 49 (28.3%) | 183 (33.0%) |
| More than half (but less than all) | 117 (10.9%) | 19 (11.0%) | 125 (22.5%) |
| Not at all | 387 (36.2%) | 54 (31.2%) | 55 (9.9%) |
*n (%).
†For ethnicity (UK), n for service users, carers and clinicians are 906, 117 and 483, respectively.
‡For ethnicity (Italy), n for service users, carers and clinicians are 164, 56 and 72, respectively.
§Survey item not applicable to this participant group.