Table 2.
Types of community health worker-patient interactions (N=311).
| Interactions | Value, n (%) | |
| Medical needs | ||
|
|
Reinforcement of general adherence | 113 (36.3) |
|
|
Making or confirming clinical appointments | 22 (7.1) |
|
|
Assessment of need of case management services | 18 (5.8) |
|
|
Assisted patient with insurance or eligibility inquiries | 10 (3.2) |
|
|
Referral to a health agency | 1 (0.3) |
|
|
Arranging for access to medications | 2 (0.6) |
|
|
Other | 1 (0.3) |
| Coaching or teaching | ||
|
|
Psychosocial support | 45 (14.5) |
|
|
Education on salt, fluid, or other aspects of dietary intake or nutrition | 40 (12.9) |
|
|
Education on activity | 11 (3.5) |
|
|
Education on medications | 7 (2.3) |
|
|
Education on other aspects of general health | 4 (1.3) |
| Social or basic needs | ||
|
|
Transportation for clinical care | 14 (4.5) |
|
|
Referral to a social service agency | 8 (2.6) |
|
|
Referral to social work | 7 (2.3) |
|
|
Assistance with basic needs (eg, housing, food, and electricity) | 6 (1.9) |
|
|
Financial counseling or eligibility for program assistance | 2 (0.6) |