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. 2023 Oct 6;9(10):e20731. doi: 10.1016/j.heliyon.2023.e20731

Table 2.

Measurement constructs.

Constructs Constructing items Sources
Performance Expectancy (PE) PE1: I would find the Fintech services useful in my job.
PE2: Fintech services enable to accomplish tasks more quickly
PE3: Fintech services can improve my productivity
PE4: Overall, I find Fintech services beneficial in my daily life
[15,88]
Effort Expectancy (EE) EE1: It is convenient to use Fintech services
EE2: Using Fintech is clear and comprehensible
EE3: It is convenient for me to become skilful at Fintech services
[15]
Social Factor (SF) SF1: People who impact on my behaviour think that I should use Fintech
SF2: I'm more likely to use Fintech if my friends and family use it
SF3: I use Fintech because my teachers use it
[88];
[14]
Facilitating Condition (FC) FC1: I have knowledge of using Fintech
FC2: I have resources (e.g. Smartphone) to use Fintech
FC3: Fintech services are compatible with other system I use
FC4: If I face any problem in using Fintech services, I can solve quickly
[89];
[15]
Personal Innovativeness (PI) PI1: If I know any new technology, I look for ways to try out it.
PI2: Among my peers, I am generally the first to experiment new technologies.
PI3: Overall, I am not hesitant to experiment new technologies.
[90,91]
Behavioural Intention (BI) BI1: I plan to use Fintech in future
BI2: I intend to continue to use Fintech frequently
BI3: I am used to Fintech Services
[15]
Actual Use (AU) AU1: Fintech service is a pleasant experience
AU2: I am using Fintech
AU3: Use of Fintech is a good idea
[92]