Table C2.
Correlation matrix and discriminant assessment (CB-SEM)
| Construct | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 |
|---|---|---|---|---|---|---|---|---|---|
| 1. Continuance Intention | 0.865 | ||||||||
| 2. ICT Skill | 0.055 | 0.915 | |||||||
| 3. ICT Infrastructure | 0.078 | 0.884 | |||||||
| 4. Perceived Usefulness | 0.674 | 0.915 | |||||||
| 5. Perceived Ease of Use | 0.347 | 0.488 | 0.777 | ||||||
| 6. System Quality | 0.109 | 0.153 | 0.326 | 0.772 | |||||
| 7. Information Quality | 0.579 | 0.856 | 0.511 | 0.812 | |||||
| 8. Top Management Support | 0.364 | 0.909 | |||||||
| 9. Service Quality | 0.008 | 0.850 |