Table C3.
Summary of the results (CB-SEM)
| H | Cause | Effect | Coefficient | t-value | p-value | Hypothesis |
|---|---|---|---|---|---|---|
| H1 | ICT Skill | Continuance Intention | 0.043 | 0.603 | 0.546 | Not Supported |
| H2 | ICT Infrastructure | Continuance Intention | 0.063 | 0.720 | 0.471 | Not Supported |
| H3 | Perceived Usefulness | Continuance Intention | 0.511 | 6.930 | 0.000 | Supported |
| H4 | Perceived Ease of Use | Continuance Intention | 0.020 | 0.241 | 0.810 | Not Supported |
| H5a | System Quality | Perceived Usefulness | 0.170 | 2.133 | 0.033 | Supported |
| H5b | System Quality | Perceived Ease of Use | 0.334 | 3.044 | 0.002 | Supported |
| H6a | Information Quality | Perceived Usefulness | 1.275 | 7.517 | 0.000 | Supported |
| H6b | Information Quality | Perceived Ease of Use | 0.701 | 5.113 | 0.000 | Supported |
| H7 | Top Management Support | Continuance Intention | 0.273 | 4.335 | 0.000 | Supported |
| H8 | Service Quality | Continuance Intention | 0.010 | 0.106 | 0.915 | Not Supported |