Table 2.

Overview of the main category functions providing instant access, automation, and attention with subcategories, codes, and illustrative quotes.

Subcategories and codes		Illustrative quotes
Accessible for all involved
	A connected electronic health record.	“In the same medical record that everyone can access. And patients can also look on the web. Healthcare professionals must have the right information” (Older person, workshop 1).
	A printing option	“Digitally for healthcare professionals and in paper form for patients who need it” (Group Padlet, workshop 1).
	Readily accessible for eligible persons	“The patient in the first place, as we said, but also that relatives could access it if they are involved in the patient’s care. And, of course, healthcare professionals” (Nurse, workshop 1).
	Linked to the medication list	“It would be good if medication-related questions could be added to the medication list physically. If you hand it to the patient, that’s what you think. And also if it is sent or emailed to the municipality’s employees, it would be very good if you could comment directly on it” (Physician, workshop 1).
Automatically and instantly displayed
	Automatic display of updated information	“It should be the same information throughout. No possibility of misunderstanding, and as you say here, four medical records! It is as if there is a risk of error” (Older person, workshop 1).
	Instantly obtainable information	“Risk if it is not easily obtainable to all healthcare professionals or if the information cannot be linked to Pascal [a web-based service for multiple dose drug dispensing]” (Group Padlet, workshop 2).
Embedded alerts and communication
	A digital communication platform	“That you...as a user of medicines, can go in, and contact your doctor digitally, and say that it’s working well and...So you get this extra contact” (Older person, workshop 2).
	An embedded alert system	“This is somehow not all medications, but applies to some of them...Well, we need to be able to ‘flag’ which medications we should observe and which we do not need to be so observant about” (Physician, workshop 1).