Table 1.

Summary of the Migraine Interactive Care Plan care team escalations.

Escalation name		Frequency	Escalation outcome
Clinical question
	Medication refill	Weekly medication check-in questionnaire	Electronic message to care team
	Medication questions	Weekly medication check-in questionnaire	Electronic message to care team
	Medication concern	Weekly medication check-in questionnaire	Electronic message to care team
	Medication cost concerns	Weekly medication check-in questionnaire	Electronic message to care team
	Worried about a rebound headache	Weekly medication check-in questionnaire	Electronic message to care team and pushed education
	Patient dissatisfied with the migraine care plan	Monthly questionnaire	Electronic message to care team if somewhat or very dissatisfied
	Hospital admission	Triggered by hospital admission	Electronic message to care team
	Hospital discharge	Triggered by hospital dismissal	Electronic message to care team
Patient noncompliance
	Patient not engaging	Triggered by patient inactivity after 1 wk	Electronic message to care team
	Re-enrollment request	Patient is asked if they want to continue using the care plan on day 89 of their care plan journey	Electronic message to care team
	Discontinue patient request	Patient is asked if they want to continue using the care plan on day 89 of their care plan journey	Electronic message to care team