Table 6.

Key Insights and Derived Recommendations

Construct	Key Insights	Derived Recommendations
SI	• Colleagues can serve as role models and foster acceptance of online consultations • Governing organizations such as physician associations act as key link for exchange between physicians regarding opinions on online consultations	• Social connections and groups (meetings and networking) among physicians should be built and nurtured • Education and establishment of multipliers allows them to explain the use of telemedical online consultations to reach convergence
IA	• Fear of change in working practices, impaired performance, increased effort for patient interaction can feed IT anxiety towards online consultations	• Development of familiarity through user training and demonstrations, collaboration, knowledge sharing, involvement in IT design and facilitating monetary incentives or administrative requirements can reduce IT anxiety
DS	• Physicians have awareness of sensitive patient data and reflect the importance of online consultations’ compliance with data protection guidelines	• Enforcement of national regulations, standards, and low-entry concepts for the implementation of framework conditions builds confidence in adherence of telemedical online consultations