Patients |
Disease and treatment burdens |
Lack of communication skills with healthcare professionals |
Lack of knowledge, skills, and confidence in self-management |
Conflicting information from healthcare professionals of different disciplines and settings |
Insufficient information adaptation of healthcare professionals based on patients’ needs and capacities |
Insufficient social support |
Preferring a passive role in the process of healthcare |
Informal caregivers |
Lack of knowledge, skills, and confidence in providing informal care |
Healthcare professionals |
Insufficient evidence base |
Insufficient awareness of shared decision-making with patients and informal caregivers |
Lack of knowledge, skills, and confidence in addressing multimorbidity |
Lack of communication skills with patients, informal caregivers, and other professionals |
Low medical adherence of patients |
Conflicting priorities, preferences, and goals on decision-making among two or more informal caregivers |
Heavy workloads |
Healthcare managers |
Fragmented and poorly coordinated healthcare system |
Insufficient human resources |
Insufficient information and communication technology support |
Lack of appropriate quality metrics designed for patient-centered, coordinated, and continuous healthcare |
Policymakers |
Lack of efficient and sustainable reimbursement and payment mechanisms |
Insufficient chronic care resources and health inequality |