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. 2023 Sep 5;12:7203. doi: 10.34172/ijhpm.2023.7203

Table 2. Jurisdiction Characteristics .

Year eConsult Started Volume of eConsults (2020) Average Population Served/Million Inhabitants (2020) Summary of eConsult Scale-Up Progression
Ontario 2009 65 672 14.7
  • Province-wide scale-up began in 2018

  • Service managed through the Ontario eConsult Centre of Excellence, which was created in 2018

  • Provincial pro-rated fee for specialists (2009) and fee-for-service tariff for PCPs (2012)

Quebec 2017 2446 8.6
  • Pilot project in three regions ran from 2017 to 2021

  • Province-wide service launched in May 2021

  • Provincial fee-for-service tariff approved for specialists and PCPs (June 2021)

  • Service integration with regional dispatch centers for referrals to specialists was underway as of August 2021

Manitoba 2017 1926 1.4
  • Pilot project ran from 2017 to 2021

  • SharePoint platform set up for pilot project used during the transition period (beginning April 2021)

  • Specialists paid (pro-rated fee) through transitional funds from government

  • Spread put on hold in April 2020

  • Onboarding, support, and training managed through provincial infrastructure as of April 2021

Newfoundland & Labrador 2016 3074 0.5
  • Developmental project ran from 2016 to 2020

  • Provincial service integrated into provincial EMR launched in 2020

  • Fee-for-service tariff approved for specialists in May 2020

  • Ongoing scale-up of the service province-wide

Abbreviations: EMR, electronic medical record; PCPs, primary care professionals.