Table 4. Strategies Used to Address Relative Advantage .
Ontario | Quebec | Manitoba | Newfoundland & Labrador | |
Maintain simplicity of the eConsult design to focus on its core elements | √ | √ | √ | √ |
Ensure eConsult is user-friendly and can be integrated into users’ workflows | √ | √ | √ | √ |
Offer training and ongoing support to encourage uptake and troubleshoot issues | √ | √ | √ | √ |
Integrate eConsult into electronic health records and other eReferral services | √ | √ | √ | |
Promote the relative advantages of eConsult (eg, healthcare organization newsletters, eConsult websites, word of mouth, webinars, fax backs sent by specialists to primary care professionals, and patient stories) | √ | √ | √ | √ |