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Number of Usability Problems Per Severity Level Assigned by End-Users and Usability Experts. The Diagonal (Boldface) Represents Agreement in Severity Score between End-Users and Experts
| End-users | ||||||
|---|---|---|---|---|---|---|
| Light | Minor | Major | No severity | Sum | ||
| Usability experts | Light | 68 | 6 | 0 | 21 | 95 |
| Minor | 28 | 63 | 16 | 14 | 121 | |
| Major | 0 | 2 | 34 | 6 | 42 | |
| Sum | 96 | 71 | 50 | 41 | 258 | |
